Last updated: April 29, 2026
Mysite.ai, Inc. (“Mysite.ai”, “Company”, “we” or “us”) provides its Services (as described below) to you through its website located at www.mysite.ai and through its software platform, subdomains, and other interactive properties owned and operated by Mysite.ai (collectively, the “Site”), subject to the following Terms of Service.
The Site enables users—primarily small business owners and non-technical individuals—to plan, create, schedule, and publish social media content with the support of AI-powered tools, manage their online presence, and access analytics and recommendations to improve performance (collectively, such services, including any new features, tools, and applications, and the Site, the “Services”). Services include, but are not limited to, any functionality, content creation, scheduling, publishing, reporting, or account management features Mysite.ai makes available to or performs for you through the Site.
These Terms of Use are entered into by and between you and Mysite.ai. The following terms and conditions, together with any documents that are expressly incorporated by reference (collectively, the “Terms of Use”), govern your access to and use of the Services, whether as a guest or a registered user.
Please read the Terms of Use carefully before you start to use the Services. By using the Services and accessing the Site, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, incorporated herein by reference. If you do not agree to these Terms of Use or Privacy Policy, promptly exit this page without accessing or using any of the Services. If you are using the Services on behalf of a business, that business also accepts these Terms of Use.
We may revise and update these Terms of Use from time to time in our sole discretion. If we change these Terms of Use, depending on the nature of the change, we will post the changes on this page and indicate at the top of this page the date these terms were last revised and/or notify you, either through the Services’ user interface, in an email notification, or through other reasonable means as required by applicable law.
Any such changes will become effective no earlier than fourteen (14) days after they are posted, except that changes addressing new functions of the Services or changes made for legal reasons will be effective immediately. Your continued use of the Services provided by Mysite.ai following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.
Mysite.ai reserves the right to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. You agree that Mysite.ai will not be liable to you or any third party for any modification, suspension or discontinuance of the Services. We will not be liable if, for any reason, all or any part of the Services are unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Services, or the entire Services, to users, including registered users. We reserve the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use. The Services provided by Mysite.ai via mysite.ai are accessible worldwide, but this does not mean all Services or service features are available in your country, or that User Contributions (as defined below) available via the Services are legal in your country. Mysite.ai may block access to certain Services (or certain service features or content) in certain countries. It is your responsibility to make sure your use of the Services is legal in the country where you live. Services are not available in all languages. Services are available only to users above 16 years old; however, if you are younger than the required age for consent to use online services where you live, you shall not use the Services but we encourage you to invite a parent or guardian to open an account and help you access content that is appropriate for you. If you are below this age of consent to use online services, you must not access the Services. If we discover that you have created an account that violates these rules, we will terminate your account.
To access the Site or certain parts of the Services, you may be asked to provide registration details or other information. You agree to: (a) provide true, accurate, current, and complete information about yourself and your business during registration, and (b) maintain and promptly update such information so it remains true, accurate, current, and complete.
If you provide information that is untrue, inaccurate, not current, or incomplete—or if Mysite.ai has reasonable grounds to suspect so—we reserve the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
You agree that all information you provide to register with the Services or otherwise, including but not limited to information shared through interactive features (such as content scheduling, analytics dashboards, or integrations with social platforms), is governed by our Privacy Policy. By using the Services, you consent to all actions we take with respect to your information consistent with that Privacy Policy.
If you choose, or are provided with, a user name, password, or any other credential as part of our security procedures, you must treat such information as confidential and not disclose it to any other person or entity. Your account is personal to you (or, if created on behalf of a business, to that business) and you agree not to provide others with access to the Services using your credentials.
It is your responsibility to keep your login details secure, and you are solely responsible for all activity under your account, including scheduled posts, published content, and connected social media accounts. You agree to notify us immediately of any unauthorized access or use of your credentials, or any other breach of security.
You also agree to log out at the end of each session. Extra caution should be used when accessing your account from a public or shared device. Mysite.ai will not be liable for any acts or omissions by you, including damages of any kind resulting from such acts or omissions.
The Services are intended solely to help you manage your business’s social media presence and related online activities. Unless expressly authorized in writing by Mysite.ai, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer, or upload for commercial purposes any portion of the Services or their outputs, except as intended through normal use of the Services to operate your own business.
The Services are not designed or intended to be used as a permanent storage solution for content (including posts, images, videos, captions, or other materials you upload). You should keep your own copies of all content created or published through the Services. We have no obligation to retain your content for any period longer than required by applicable law.
You agree not to use the Services for any purpose that is unlawful, prohibited by these Terms of Use, or inconsistent with the intended use of Mysite.ai as a social media management and content creation platform for small businesses.
Without limitation, you agree not to use the Services:
Additionally, you agree not to:
Mysite.ai reserves the right to remove or disable access to any content that violates these Terms of Use, third-party platform rules, or is otherwise objectionable in our sole discretion.
If you suspect a breach of these Terms of Use, please contact us immediately.
You agree that you are solely responsible for your interactions with any other user in connection with the Services, including collaborations, shared accounts, or team access. Mysite.ai has no liability or responsibility with respect to such interactions.
Mysite.ai reserves the right, but has no obligation, to become involved in any way in disputes between you and any other user of the Services.
The Services and related content, features, and functionality (including but not limited to all information, software, tools, analytics, designs, images, video templates, text prompts, and the overall arrangement thereof) are owned by Mysite.ai, its licensors, or other providers of such material, and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms of Use permit you to use the Services solely for the purpose of managing your business’s social media presence, creating content, and accessing related tools. We grant you a limited, non-exclusive, non-transferable license to access Mysite.ai’s content and use the features of mysite.ai only as intended for social media content planning, creation, scheduling, publishing, and analytics.
Except for this limited license, no right, title, or interest in or to the Services or any content is transferred to you. All rights not expressly granted are reserved by Mysite.ai. We may revoke your license at any time at our sole discretion.
You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services except as allowed through normal use of the Services for your business’s social media presence.
The Mysite.ai name, mysite.ai name, Mysite.ai logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Mysite.ai or its affiliates or licensors. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans used within the Services are trademarks of their respective owners. You must not delete or alter any copyright, trademark, or other proprietary rights notices from any materials on the Site.
Any use of the Services not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.
Mysite.ai respects the intellectual property rights of others and expects our users to do the same. Because our Services may involve generating, scheduling, or publishing content across third-party platforms, it is your responsibility to ensure that any material you upload, edit, or publish through Mysite.ai does not infringe the rights of others.
We have adopted the following policy toward copyright infringement in accordance with the Digital Millennium Copyright Act (“DMCA”). If you believe in good faith that the Services are hosting or distributing content that infringes your copyright, please submit a notice to our Copyright Agent via email at help@mysite.ai. Your notice must include ALL of the following:
Before filing an infringement notice, carefully consider whether the use may qualify as “fair use.” Filing a takedown request without basis could make you liable for costs or damages.
Mysite.ai will respond to valid DMCA requests promptly. If access to your content is removed as a result of a DMCA notice, we will notify you. We may, in our sole discretion, terminate the accounts of repeat infringers.
If you believe your content was removed or disabled as a result of an improper copyright notice, you may file a counter-notice with our Copyright Agent at the above email. Your counter-notice must include:
Upon receipt of a valid counter-notification, Mysite.ai will forward it to the original notifier. That party then has 10 days to inform us they have initiated legal action. If no such notice is received, we may restore the content.
Mysite.ai has the right to:
You agree that any termination of your access to the Service under any provision of these Terms of Use may be effected without prior notice, and acknowledge and agree that Mysite.ai may immediately deactivate or delete your account and all related information and files in your account and/or ban any further access to such files or the Service. Further, you agree that Mysite.ai will not be liable to you or any third party for any termination of your access to the Service. Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Services.
YOU WAIVE AND HOLD HARMLESS MYSITE.AI AND ITS AFFILIATES, LICENSEES AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
However, we do not undertake to review material before it is posted on the Service, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.
We retain your personal data for up to three (3) years after you stop using our services, in accordance with our legitimate business interests, including fraud prevention, compliance with legal obligations, and record-keeping. After this period, your data will be deleted or anonymized unless a longer retention period is required by law.
The information presented on or through the Services (including AI-generated suggestions, scheduling recommendations, and analytics) is made available solely for general information and guidance. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.
Mysite.ai disclaims all liability and responsibility arising from any reliance placed on such materials by you, any other visitor to the Services, or by anyone informed of its contents.
The Services may include content provided by third parties, including other users, licensors, data providers, and social media platforms. Mysite.ai has not reviewed, and cannot review, all of the material posted or generated through the Services. Any statements and/or opinions expressed in such materials are solely those of the person or entity providing them and do not necessarily reflect the opinion of Mysite.ai.
You are responsible for reviewing AI-generated posts and ensuring they meet your business, legal, and compliance needs before publishing to social media platforms.
You may link to our homepage, provided the link is fair, legal, and does not damage or take advantage of our reputation. You must not establish a link in a way that suggests association, approval, or endorsement by Mysite.ai without our prior written consent.
The Services may include features that enable you to:
You may use these features solely as provided by us and only in connection with the content they are displayed with. Subject to the foregoing, you must not:
Please note: how third-party social media platforms use, store, or disclose your information is governed solely by their own policies. Mysite.ai is not responsible for the practices, accuracy, or reliability of any third-party service. We enable integrations only for your convenience and do not endorse or control third-party platforms.
We reserve the right to withdraw linking permission or disable any social media integration at any time without notice.
The Services may include links to third-party websites or resources (including social media platforms, ads, and sponsored content). These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them, or for any loss or damage that may arise from your use of them.
If you choose to access third-party websites linked from the Services, you do so at your own risk and subject to their terms of use. Mysite.ai may remove third-party links at any time in its sole discretion.
You represent and warrant that you (as an individual or as a representative of your business) are not located in, or a resident of, any country subject to U.S. trade sanctions or embargoes (including Cuba, Iran, North Korea, Sudan, Syria, or the Crimea region of Ukraine). You also warrant that you are not on any U.S. government restricted-party lists.
If you become subject to such restrictions, you must notify Mysite.ai within 24 hours. We reserve the right to terminate any obligations to you immediately, with no liability.
Mysite.ai offers subscription plans and other Services (such as AI-powered content creation, scheduling, and analytics) for a fee. By purchasing Services, you agree to pay the applicable fees and authorize Mysite.ai to charge your selected payment method. Fees are charged whether or not you use the Services actively.
You are responsible for timely payment of all fees and applicable taxes. We may suspend or remove access to Services for non-payment. Fees may vary by location, promotions, or platform (website vs. mobile app). Unless otherwise stated, all fees are billed in U.S. dollars and currency conversion rates may apply depending on your provider.
You represent and warrant that all payment information you provide (credit card or other method) is accurate, current, and authorized for use. You agree that Mysite.ai may update your payment methods through information provided by payment processors and continue charging fees accordingly.
We may change fees or introduce new charges at any time in our sole discretion. Any change will apply going forward and will not retroactively affect fees already paid. Promotional or discounted pricing is valid only for the specified period.
Additional subscription plan terms are outlined in Section 13.
Our refund policy applies differently to one-time services and subscription plans (see Section 13 for subscription terms). The following rules apply to both:
This section covers additional terms for subscription plans (including Mysite.ai Premium). By subscribing, you agree to the following:
Mysite.ai provides AI-assisted content generation, scheduling, analytics, and related tools. While we aim for accuracy and usefulness, we cannot guarantee that outputs (including AI-generated text, images, or recommendations) will be error-free, legally compliant, or appropriate for your specific needs. You are solely responsible for reviewing and approving all content before publishing.
The Services are provided on an “as is” and “as available” basis, without any warranties of any kind, express or implied. Mysite.ai does not warrant that the Services will be uninterrupted, secure, or free of harmful code, or that results obtained from using the Services will meet your expectations. To the maximum extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, Mysite.ai and its affiliates, licensors, and service providers will not be liable for any indirect, incidental, consequential, or punitive damages, including lost profits, lost business, loss of goodwill, or loss of data, arising out of or related to your use of the Services.
In no event will Mysite.ai’s total liability to you exceed the amount you paid to Mysite.ai in the six (6) months prior to the event giving rise to the claim, or one hundred dollars ($100), whichever is greater.
Some jurisdictions do not allow certain liability limitations. If those laws apply to you, some of the above limitations may not.
You agree to indemnify, defend, and hold harmless Mysite.ai, its affiliates, licensors, service providers, and their respective officers, directors, employees, contractors, and agents from any claims, damages, losses, or expenses (including attorneys’ fees) arising from:
All matters relating to the Services and these Terms of Use shall be governed by the internal laws of the State of New York, without regard to conflict-of-law rules.
Any dispute shall be brought exclusively in the courts of New York, New York, or the U.S. District Court for the Southern District of New York, unless Mysite.ai elects to pursue enforcement in your jurisdiction. You consent to personal jurisdiction and venue in such courts.
Generally. In the interest of resolving disputes between you and Mysite.ai in the most expedient and cost-effective manner, you and Mysite.ai agree that any dispute arising out of or relating to these Terms of Use or your use of the Services will be resolved by binding arbitration. Arbitration is less formal than a lawsuit in court and uses a neutral arbitrator instead of a judge or jury. YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THESE TERMS YOU ARE WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.
Exceptions. Nothing in this section prevents either party from: (a) pursuing enforcement through an applicable agency; (b) seeking injunctive relief in a court of law; or (c) filing suit in a court of law for intellectual property infringement claims.
Arbitrator. Arbitration will be governed by the Federal Arbitration Act and the rules of the American Arbitration Association (“AAA”), as modified by these Terms of Use. The arbitrator has exclusive authority to resolve disputes relating to the interpretation or enforceability of this arbitration agreement.
Notice; Process. A party seeking arbitration must first send written notice of the dispute by U.S. Mail or email. The notice must describe the nature of the claim and the relief sought. If the parties do not resolve the dispute within 30 days, either may commence arbitration.
Fees. Mysite.ai will reimburse your filing fee unless your claim exceeds $15,000 or is deemed frivolous by the arbitrator. Any arbitration hearing will take place in New York, New York, unless otherwise agreed.
No Class Actions. YOU AND MYSITE.AI AGREE THAT CLAIMS MAY ONLY BE BROUGHT IN AN INDIVIDUAL CAPACITY AND NOT AS PART OF A CLASS OR REPRESENTATIVE ACTION.
Enforceability. If the “No Class Actions” clause or this entire arbitration section is found unenforceable, disputes will instead fall under the jurisdiction described in Section 17.
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CLAIM ACCRUES; OTHERWISE, SUCH CLAIM IS PERMANENTLY BARRED.
No waiver by Mysite.ai of any provision of these Terms of Use shall be deemed a waiver of any other provision, and failure to enforce a right shall not constitute a waiver. If any provision is found to be invalid, illegal, or unenforceable, it will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
These Terms of Use are for the benefit of you and Mysite.ai only. No other person or entity shall be a beneficiary of these Terms. You may not assign these Terms without Mysite.ai’s prior written consent. Mysite.ai may assign these Terms, in whole or in part, without restriction.
These Terms of Use constitute the sole and entire agreement between you and Mysite.ai with respect to the Services and supersede all prior understandings, agreements, or representations, whether written or oral.
Any translation of these Terms is provided for convenience only. The English version will control in the event of any conflict.
This Section governs SMS and MMS text messages sent by or through Mysite.ai. It applies in addition to, and is incorporated by reference into, our Privacy Policy, which describes in detail how we handle your mobile phone number and message data.
24.1. Consent. By providing your mobile phone number to Mysite.ai — whether by submitting it through any form on our Site (such as contact, demo request, waitlist, event registration, or account sign-up), during your use of the Services, or to a business customer of ours who uses the Services to communicate with you — you agree to receive text messages (SMS/MMS) from Mysite.ai and/or that business customer, including account, service, transactional and, where you have opted in, marketing messages. Message and data rates may apply. Message frequency varies. For recurring marketing SMS a separate, affirmative opt-in is required, and your consent is not a condition of purchasing any goods or services.
24.2. Opt-out and help. You can stop receiving marketing SMS from us at any time by replying STOP to any marketing message. We will send one confirmation message and then stop sending further marketing SMS to that number. For assistance, reply HELP to any message or contact help@mysite.ai. Opting out of marketing SMS does not stop transactional or service messages that are necessary to provide a Service you have requested; you can stop those by cancelling the underlying Service.
24.3. Privacy of mobile information. Your mobile information (including phone number, consent records, opt-in/opt-out status, and message history) is handled as described in our Privacy Policy. We do not sell, rent, lease, or otherwise share your mobile information with third parties or affiliates for their own promotional, marketing, or advertising purposes. Information sharing is strictly limited to the service providers (such as our SMS gateway provider Telnyx LLC and other sub-processors) that help us deliver the messages you have consented to receive or service messages we are contractually required to send.
24.4. Carriers not liable. Mobile carriers are not liable for delayed or undelivered messages. You are responsible for any charges billed by your mobile carrier for messages you receive or send in connection with the Services.
24.5. Your obligations as a business customer uploading contact lists. If you are a business customer (e.g., a restaurant, hotel, or venue) and you upload, import, or otherwise make available to Mysite.ai a list of mobile phone numbers of your own guests, leads, or customers for use with the Services (such as for booking confirmations, reminders, or — subject to valid consent — marketing), you represent and warrant that: (a) you have collected each recipient’s phone number lawfully and in line with all applicable laws (including, in the United States, TCPA, state mini-TCPA laws, CAN‑SPAM, and CTIA Messaging Principles and Best Practices, and, in the EU/EEA, UK and Switzerland, GDPR/UK GDPR/FADP and the ePrivacy Directive/PECR as implemented locally); (b) you have obtained the necessary prior, express, and — for EU/UK/Swiss recipients — freely given, specific, informed and unambiguous consent for each type of message you wish to send, separately for service and marketing content, and you can produce written records of that consent on request; (c) the messaging is consistent with any consent provided and with each recipient’s reasonable expectations based on your pre-existing relationship with them; (d) you will honour STOP/opt-out requests promptly, maintain accurate suppression lists, and not re-add opted-out recipients without a new, lawful opt-in; and (e) you will not use the Services to send content that is unlawful, misleading, or prohibited under Section 3.2, applicable law, or the 10DLC content policies of U.S. mobile carriers and CTIA (including content related to sex, hate, alcohol, firearms, tobacco, controlled substances, and high-risk financial services, to the extent restricted). You are solely responsible for your compliance and will indemnify Mysite.ai under Section 16 for any claim arising from a breach of this Section 24.5.
24.6. Users outside the United States. For recipients in the EU/EEA, United Kingdom, Switzerland, or other jurisdictions where marketing SMS requires prior opt-in, messages will be sent only where a valid consent exists. You may withdraw that consent at any time as described above and in our Privacy Policy, without affecting the lawfulness of any processing carried out before withdrawal.
24.7. Changes. We may change this Section 24 from time to time to reflect changes in law, carrier/CTIA requirements, or our Services, consistent with Section 1.3.
Please send feedback, comments, requests for technical support, or other communications relating to the Services to help@mysite.ai.